The seasonal retail assistant supervisor is responsible for overseeing the daily operations of the country store and overseeing the country store employees.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more.
Our team members share a common goal of upholding the legacy of our founder, Milton S.
Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others.
Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Entering sales into the POS system*
Selling cross destination attraction tickets via the Galaxy system*
Refunding merchandise and attraction tickets*
Conduct business with guests with a smile, enthusiasm & professionalism*
Resolve guest opportunities in a timely and professional manner, take steps to minimize any future opportunities*
Handle all cash and credit card transactions*
Oversee the store opening and closing procedures*
Complete end of day paperwork and audit store clerk banks/paperwork for accuracy*
Process the daily change order and audit merchandise & galaxy vault banks*
Stock shelves and assist with rotating product to standard*
Ensure all orders are accurately received and put away to standard*
Assist in overseeing store clerks to include coaching, delegating tasks, ensuring accuracy of accounting work, enforcing lunch break and child labor laws, and reward employees for exceeding expectations*
Assist with yearly inventory and ensure accurate counting of all store merchandise*
Assist with cleaning, sweeping & mopping of the Country Store*
Perform other duties as assigned
Qualifications:
Must be 18 years of age or older
Must have a valid driver’s license
Knowledge, Skills, and Abilities:
Previous supervisory experience preferred
Must have the ability to multi-task
Strong basic math skills and handle cash with a high degree of accuracy
Must possess problem solving skills
Must be friendly, upbeat and work well with other employees
Must be able to interact with our guests with friendliness and professionalism
Must have reliable transportation to and from work
Ability to stock bundles of firewood and bags of ice
Ability to work individually and as part of a team
Must be able to speak, write & understand English
Must display a positive attitude, eagerness to learn & professional image
Must have the ability to safeguard confidential information
Job Demands:
Physical requirements include standing at least 95% of the shift, walking, bending, pushing and lifting up to 35 pounds
Schedule includes working hours between 7 am and 11 pm, including weekends and holidays
Must be able to work in a combination of indoor & outdoor weather conditions
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
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